Introduction

Welcome to Cup of Tea (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.cuoofteaphcafe.com (the “Site”) and any products or services available through the Site (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Eligibility


You must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater, to place an order.
You must have the legal capacity to enter into a binding contract.
You agree to provide accurate, current, and complete information when creating an account or placing an order.

Account Registration and Security


Some features require an account. You must keep your login credentials confidential and notify us immediately of any unauthorized use.
You are responsible for all activity conducted through your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

Products and Ordering


Product Descriptions: We strive to describe products accurately, but we do not warrant that descriptions are complete, current, or error-free.
Availability: All items are subject to availability. We may limit quantities or discontinue products without notice.
Orders: When you place an order, you are offering to buy the product(s) at the stated price, subject to these Terms. We reserve the right to accept or decline your order for any reason.
Price and Taxes: All prices are in the indicated currency and exclude applicable taxes, shipping, and handling fees unless stated otherwise.

Payment


You agree to pay all charges incurred in connection with your purchases, including applicable taxes, shipping, and any other fees.
Payment Methods: We accept [list payment methods, e.g., credit/debit cards, QRPH, Gcash, etc.].
Payment Processing: Payment is processed at the time of checkout or as otherwise specified. If a payment is not completed or is reversed, we may cancel the order.

Shipping and Delivery


Shipping Methods: We offer [standard, expedited, international, etc.] shipping.
estimated Delivery: Delivery estimates are approximate and may vary due to factors outside our control.
Risk of Loss: Risk of loss passes to you upon delivery by the carrier.
International Orders: Customs duties, taxes, and charges may be imposed by the destination country and are the sole responsibility of the recipient.

Returns, Refunds, and Exchanges


Eligibility: Items must be unused, in original packaging, and within the return window of 30 days.
Process: To return, please contact [returns email/portal] for authorization and instructions.
Refunds: Refunds are issued to the original payment method within 10 days after return inspection.
Non-Returnable Items: Edible straws that have been used, giftcards, beverages.

Warranties and Disclaimers


We warrant that products will be of the quality and condition stated at the time of sale and free from major defects at the time of delivery.
The Site and Services are provided “as is” and “as available.” We expressly disclaim all other warranties, whether express or implied.
Some jurisdictions provide consumer guarantees that cannot be excluded or limited. To the extent applicable, these terms are limited to the maximum extent permitted by law.

Intellectual Property


Ownership: All content on the Site (text, graphics, logos, images, software, and other materials) is owned by us or our licensors and is protected by intellectual property laws.
License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes, strictly in accordance with these Terms.
Trademarks: All trademarks and logos appearing on the Site are the property of their respective owners.

Privacy


Our Privacy Policy explains how we collect, use, and share your information. By using the Site, you consent to our collection and use of your information as described therein.
You may opt out of certain data collection practices by adjusting your account settings or contacting us.

Third-Party Links and Services

The Site may contain links to third-party websites or services. We do not control and are not responsible for any third-party content, products, or services.
Your interactions with third parties are solely between you and the third party.

Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or in connection with these Terms or your use of the Site is limited to the greater of or the amounts paid by you for the products in the twelve months preceding the event giving rise to the claim.
We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data.
Some jurisdictions do not allow limitations of liability, so the above may not apply to you.

Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the Site.

Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice via the Site or email. Your continued use after the changes constitutes acceptance of the revised Terms.

Termination

We may suspend or terminate your access to the Site at any time for any reason, including violation of these Terms.
Upon termination, any rights granted to you under these Terms shall cease, and you must immediately cease using the Site.

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Philippines.
Any disputes arising out of or relating to these Terms or the Site will be resolved in the courts of Philippines, subject to any mandatory applicable arbitration requirements.

Access and Security

We strive to protect the Site with reasonable security measures, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account and password.

Contact Information

If you have questions about these Terms, please contact us at:
Email: cupofteaphcafe@gmail.com
Phone: 09171641225